Duplicate Registration Check

In order to eliminate duplicate registration in the EM system, registration is a two-step process.

Pre-registration requires the user to enter First Name, Last Name, and Email Address. After the user submits this information, the system executes a search of the database to see whether the email address already exists in the records.

If a match is found, the user cannot proceed with registration at this time. An EM message explains that a duplicate record exists and advises the user to check the entered information. The system offers to send the user an email containing login information associated with the email address already in the system.

If no matches are found, the user can proceed with the registration process.

For the second step, the user provides additional information on the registration page. Then the system runs the Duplicate User Test again (to allow for the possibility that the email address that passed the first check was entered incorrectly.) If the second test discovers of a duplicate record, the system displays the duplicate record message and the offer to send an email with login information.