Letter Families

The purpose of letter families is to group letters by the context in which they are used in the EM system. This limits letter drop-down menu selections to only those letters assigned to a particular family.

For example, when an Editor sends Reminder Letters to Reviewers, the Editor is presented with a drop-down menu of letters assigned to the family, Reviewer Reminder, rather than the entire list of letters in an EM site.

The letter family chosen when creating a letter influences the configuration parameters presented on the Add Letter page, e.g., which roles are allowed to send the letter, which are to receive it, what (if any) elements of the letter are editable by the sender.

For more information, see the video on Letter Families.

Letter Family	Use and Availability
Ad Hoc for Proposal	For Editor communications related to Proposals. Available from Proposal Menu folders. (User role must have RoleManager permission to send ad hoc email.)
Ad Hoc from Author	For Author communications. Available from Author folders. (User role must have RoleManager permission to send ad hoc email.)
Ad Hoc from Editor	For Editor communications. Available from Editor folders. (User role must have RoleManager permission to send ad hoc email.)
Ad Hoc from Publisher	For Publisher communications. Available from Publisher folders. (User role must have RoleManager permission to send ad hoc email.)
Ad Hoc from Reviewer	For Reviewer communications. Available from Reviewer folders. (User role must have RoleManager permission to send ad hoc email.)
Assign/Unassign Editor for Submission Batch	For communications about Editor assignments and changes to assignments. Available from Batch Assign to Editor and Replace Editor for Selected Submissions.
Author Invitation	For communications about Author invitation (or assignment). Available from Invite Authors and Solicit Commentary.
Author Reminder	For reminders to Authors and Co-authors. Available from all Author and Co-author Reminder Reports.
Batch Email	For group emails by user role. Available from drop-down menu on the Batch Email page.
Co-author Communications	For use with the Notify Other Authors event. Letters can be configured to be sent "From" the Corresponding Author of a submission.
Communications to Author	For use with Send Back to Author, a step that allows the Editorial Office to send a manuscript back to the Author for changes before an Editor has been assigned
Decision	For Notify Author (Decision) letters. Letter presented on Notify Author page, based on selection in Decision drop-down menu. (Letters are associated with decision terms in PolicyManager > Edit Editor Decisions).
Discussion Forum	For use with Discussion Forum feature by discussion participants. Available from within discussions.
Editor Reminder	For reminders to Editors. Available from Editor Reminder Reports.
Enterprise Analytics Reporting	For use in sending reports from the Enterprise Analytics Reporting tool. Available via the email icon on EAR main page and on individual report pages.
Fees And Payments	For use with Commerce Manager.
General	Default family for all other letters.
Invite/Assign/Unassign Editor	For communications about Editor invitation (or assignment). Available from Assign Editor pages.
Production	For production purposes.
Production Reminder	For reminders to users assigned production tasks. Available from Production Tasks Reminder reports.
Reviewer Invitation	For communications about Reviewer invitation (or assignment). Available from Select Reviewer interface.
Reviewer Notification	For communication to Reviewers during Notify Author of Decision process. Letter sent based on selection in Decision drop-down menu. (Letters are associated with decision terms in PolicyManager > Edit Editor Decisions).
Reviewer Reminder	For reminders to Reviewers. Available from Reviewer Reminder Reports.
Terminate Assignment	For use with Terminate Reviewer and Editor Assignment.
Transfer Letter	For use with Transferred Submissions. There is one letter in this Family; the letter notifies the receiving publication of the transfer. The default text and settings may be edited. This Family is not available for new letters.