Send Email

For users with Author and Reviewer roles

Publications may allow Authors, and Reviewers to send an email through the system to the editorial office. Users with permission see a submission-specific Send Email link in the submission's Action column.

Letter configuration will designate email recipient(s). This may include a text box where you may enter email addresses for copied (cc) and/or blind-copied (bcc) recipients. Configuration may also allow attachments.

To send an email:

Click the Send Email link. If more than one letter template is available, a drop-down list of templates appears. If only one template is available, the link opens the Customize Letter window. (Continue with step 3.)
Select a template and click Customize Letter (to open the Customize Letter window).
Enter a subject line in the Letter Subject text box, unless the subject is pre-configured.
Enter the message in the Letter Body text box.
Click Preview and Send button.
Check the content of the message, and click Send Email button. (To make changes, click Cancel to return to the previous screen.)

For users with Editor and Publisher roles

Users with Editor and Publisher roles may be allowed to send ad hoc email through the system as described above. A Send Email link appear in the Action column in various folders.

In addition, depending on letter configuration, users with these roles may also see an email icon displayed next to user names (such as on the Details page). The name that appears next to the icon becomes the email's designated primary recipient. Click the icon and follow steps 2 - 7 as applicable.

Ad hoc email sent from a submission-related page is saved to that submission's correspondence history.

Note: Size limit for emails sent from within EM/PM (including attachments) is 30 MB.